No. 1 U.S. Airline for 2018
Alaska Airlines ranks No. 1 in the Airline Quality Rating (AQR) for 2018, for the second straight year. AQR is the most comprehensive study of performance and quality of the largest airlines in the United States. The rating is a multifactor examination of the airlines based on mishandled baggage, consumer complaints, on-time performance and involuntary denied boardings.